Last update: March 17. 2016
II. Information We Collect
a. Information You Provide
Strauss Water Canada collects certain personal information you provide to us (such as your name, address, telephone number or e-mail address). If you complete a transaction on our Website or at one of our retail locations, we may also collect your credit or debit card information. Personal information is information that identifies or could reasonably be associated with you. You can choose not to provide us with such personal information although this may affect your ability to complete transactions, or to receive communications with us.
b. Automated Information Collection
We receive and store certain types of information when you interact with our Website, emails and online advertising. This may include information such as the type of Internet browser or computer operating system you are using and the domain name of the website from which you linked to the Website. We use this information to optimize our Website and the services we provide. In addition, when you view the Website, we may store some information on your computer in the form of a "cookie" or similar file. Cookies are small pieces of data which are stored on your computer to allow your Internet browser to remember something about a website. At your option, you may turn off our cookies using the applicable features contained in your Internet browser; however, doing so may prevent you from accessing all or part of the Website. We do not link your cookies to other personally identifiable information about you.
c. Social Media
We may offer you the opportunity to engage with us through third-party social networking websites, plug-ins and applications. Through these platforms, you may allow us to access information associated with your social media account. We may use this information to confirm your identity and to personalize your experience on our Website.
d. Email Suscrption
You may to receive communications by mail or email from us; you may opt out of such communications at any time by contacting us at the email address below. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes such as providing updates on installation, product delivery, customer service responses or recall notifications. To opt out any time, please contact us or use the “unsubscribe” option found in the footer of all email marketing communications.
III. How We Use and Disclose Your Information
Strauss Water Canada may use the information we collect to process a transaction or respond to your inquiry, to help us better understand your needs how we may improve the products and services that we offer you, and to contact you in accordance with applicable law.
- As necessary to our service providers that help us with our business operations;
- If necessary to protect the safety or security of users of the Website, to detect and prevent fraud or abusive behaviour, or when otherwise required or permitted by law;
- In the event that we sell, transfer or otherwise dispose of the business to an affiliate, successor, assign or other third party entity; or
- With your consent.
Otherwise, Strauss Water Canada will not disclose your personally identifiable information to others without your consent.
Strauss Water Canada takes seriously our commitment to keep secure the data you provide us and will take reasonable precautions to protect your personally identifiable information from access, loss, misuse or alteration. Agents or contractors of Strauss Water Canada who have access to your personally identifiable information in connection with providing services for Strauss Water Canada are required to keep the information confidential and are not permitted to use such information for any other purpose. Strauss Water Canada keeps your personal information only as long as it is required and we destroy, delete or convert such information into an anonymous form when it is no longer required.
If you are under the age of majority in your province or territory of residence, please be sure to ask your parents or other responsible adult for permission before providing any personally identifiable information to us.
VI. External Links
VII. Questions or Concerns
Strauss Water Canada endeavours to ensure that any personally identifiable information provided to us is kept accurate, current and complete for the purposes for which the information is used. If you have questions or concerns about the data we maintain about you, or this Policy, or if you want us to edit or delete the information we maintain about you, please contact us at: [email protected] (addressed in the subject line to our "Chief Privacy Officer"). Strauss Water Canada is located at 1751 Richardson, Suite 4600, Montreal, Quebec, H3K 1G6